Grand Reserve takes your security seriously. Your card is powered by Deserve, Inc., which is a PCI-DSS Level 1 certified provider. You are protected by Mastercard's Zero Liability Protection. Have peace of mind knowing that we won't hold you responsible for "unauthorized transactions." As a Mastercard cardholder, Zero Liability applies to your purchases made in the store, over the telephone, online, or via a mobile device and ATM transactions. As a cardholder, you will not be held responsible for unauthorized transactions if:
- You have used reasonable care in protecting your card from loss or theft; and
- You promptly reported loss or theft to us.
If you believe there has been unauthorized use of your account and you meet the conditions above, rest easy knowing you have the protection of Mastercard’s Zero Liability promise.